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END USER LICENSE AGREEMENT

Lustra Software License Agreement

Version 1.0

PLACEHOLDER NOTICE. This document is a structural placeholder drafted from the Common Paper SLA + Bonterms AI clause set. The final binding text must be reviewed and approved by qualified legal counsel before commercial distribution. The clause headings and substantive scope are intended to remain stable; the prose will be refined.

By installing, copying, or otherwise using Lustra (the "Software"), you ("Licensee") agree to be bound by the terms of this Software License Agreement ("Agreement") with Bongi.io ("Licensor"). If you do not agree to these terms, click Decline and do not use the Software.

1. License Grant

Subject to the terms of this Agreement and payment of any applicable fees, Licensor grants Licensee a non-exclusive, non-transferable, revocable license to install and use the Software for Licensee's internal business purposes.

2. Restrictions

Licensee shall not:

  • Sublicense, sell, rent, lease, or distribute the Software;
  • Reverse engineer, decompile, or disassemble the Software, except to the limited extent applicable law expressly permits despite this restriction (including, where applicable, the carve-out under Article 6 of EU Directive 2009/24/EC for interoperability purposes);
  • Remove or alter any proprietary notices on the Software;
  • Use the Software to develop a competing product.

3. Ownership

All right, title, and interest in and to the Software, including all intellectual property rights, are and shall remain the exclusive property of Licensor. No rights are granted to Licensee other than those expressly set forth in this Agreement.

4. AI Features Disclaimer

THE SOFTWARE INCLUDES AI-ASSISTED FEATURES THAT GENERATE SQL QUERIES, REPORT LAYOUTS, AND OTHER OUTPUTS BASED ON USER PROMPTS AND CONNECTED DATA SOURCES. LICENSEE ACKNOWLEDGES AND AGREES THAT:

  • All AI-generated outputs must be independently reviewed by a qualified human before being relied upon for any business decision, regulatory filing, or other consequential purpose. AI outputs may contain factual errors, omissions, or biases.
  • Licensor makes no representation, warranty, or guarantee regarding the accuracy, completeness, or fitness for any purpose of any AI-generated output.
  • Licensee assumes all risk arising from the use of AI features, including data quality, query correctness, and downstream business decisions.
  • Licensor strongly recommends configuring AI features against database credentials with read-only privileges at the database level. Licensee is responsible for selecting appropriate credentials.
  • Licensor will not use Licensee's customer data, queries, or report outputs for training AI models. Prompts are sent to the AI provider configured by Licensee under the terms of that provider's own agreement; Licensee is responsible for choosing a provider whose data-handling terms are acceptable.

5. On-Premise Data Handling

The Software is delivered as on-premise software. Licensee's data — including database connection credentials, query results, generated reports, and report configurations — is stored and processed on Licensee's own infrastructure and is not transmitted to Licensor in the ordinary course of operation.

Telemetry, if enabled by the Licensee, transmits anonymous usage statistics described in the in-app Settings → Privacy tab. Telemetry is OFF by default and requires explicit Licensee action to enable it (a checkbox in the first-run setup wizard, or the toggle in Settings → Privacy). The Licensee may opt out at any time without losing functionality.

Crash reports are requested per-incident with the stack trace shown for review before transmission. Each crash report requires a separate consent click from the Licensee; there is no global "always send crash reports" setting and no automatic background collection. No machine identifier, IP address, hostname, or personally identifying information is transmitted with crash reports. Stack traces may incidentally contain function names, line numbers, and code paths from the Software's source code (but not from the Licensee's data, queries, file system, or connection credentials).

<!-- TODO(legal): attorney to confirm during July 1 review whether the telemetry clause (added with the in-app opt-in flow) and the crash-reports paragraph (added with the per-incident dialog in Phase 2) are material changes requiring eula/EULA_VERSION bump + re-acceptance. Leaving EULA_VERSION untouched pending that review. -->

Licensee is solely responsible for:

  • Backups of report configurations, generated outputs, and any local databases;
  • Reviewing every query the Software is configured to execute;
  • Granting and revoking access to the Software and its connected data sources;
  • Compliance with all laws applicable to Licensee's data (including GDPR, HIPAA, SOX, and any sector-specific requirements).

6. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. LICENSOR EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Licensor does not warrant that the Software will be uninterrupted, error-free, secure, or that defects will be corrected. The disclaimers in this Section 6 are made conspicuously per UCC § 2-316 and the equivalent provisions of any other applicable jurisdiction.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE FEES PAID BY LICENSEE TO LICENSOR DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Licensor shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages. The limitations in this Section 7 do not apply to liability arising from gross negligence, willful misconduct, or any liability that cannot be excluded under applicable law.

8. Termination

Licensor may terminate this Agreement immediately upon Licensee's material breach. Upon termination, Licensee shall cease all use of the Software and destroy or return all copies. Sections 3 (Ownership), 4 (AI Disclaimer), 6 (Warranty Disclaimer), 7 (Limitation of Liability), 9 (Governing Law), and 10 (Miscellaneous) survive termination.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction designated by Licensor at the time of license issuance, excluding its conflict-of-law principles. The parties consent to the exclusive jurisdiction of the courts located in that jurisdiction.

10. Miscellaneous

This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements. If any provision is held unenforceable, the remaining provisions shall remain in full force and effect. No waiver shall be effective unless in writing.

By clicking "I Agree" you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement.

If you are accepting this Agreement on behalf of an organization, you represent that you have the authority to do so and that the organization is bound by these terms.